Example of a cover letter for an advertised job


Michelle Scott
336 MacLaren Street
Ottawa, ON K2P 0R3

November 19, 2012

Ms. Jamie Hopkins
Store Manager
Finner’s Coffee & Tea
607 Youngman Road
Ottawa, Ontario
N1G 7K4

Dear Ms. Hopkins:

As a regular customer at Finner’s, I am always impressed with the quality of customer service I receive. When visiting the Youngman Road location recently, I learned that a part-time cashier position is currently available. Although I am a student, I have a flexible schedule and am available to work 18 to 25 hours a week. I believe that my previous customer service experience, my excellent work ethic, and my love for coffee will make me a great member of the Finner’s team.

As you will see from the enclosed résumé, I have four years of customer service experience, with three of those years relating specifically to the food-and-beverage industry. During these years, I developed a passion for coffee and a rich knowledge of coffee and espresso products. With years of experience preparing coffee and espresso beverages, I am extremely competent and self-sufficient when producing high-quality coffee products. With this comprehensive base of product knowledge combined with my superior customer service skills, I know that I would be a beneficial addition to the Finner’s staff.

I have consistently maintained a professional and kind demeanour when dealing with customers. In my previous position, I received many customer compliments about my prompt and friendly service. I also received a staff award, presented to me by my regional manager, for my composed problem-solving in periods of high customer volume and stress.

Thank you for taking the time to review my résumé. I look forward to speaking with you soon about how I can contribute to the positive and exciting environment at Finner’s. I will contact you next Wednesday, November 28, after 3:00 p.m. If you need to reach me in the meantime, feel free to call me any time of day on my cell phone at 613-555-4545.

Yours sincerely,


Michelle Scott

Enclosure (résumé)