The Web site has been designed to provide you with easy access to the information you need, on the services you want. If you need help using our site, this page will provide you with the following information:

Organization of the Web Site

Information on the Web site is organized in a variety of ways to make it easy for you to find information about Government of Canada programs and services.


If you identify with an audience group listed on the home page (e.g. Unemployed Youth. Aboriginal, Disabled Youth, etc.), select the category that best describes your situation. You will be presented with a list of Web sites featuring information and services specific to that audience group.


If you are interested in programs and services related to a specific subject, you can browse our list of subjects from the tabs in the centre section of the home and secondary pages. The subjects include:

  • Jobs
  • Education
  • Careers
  • Money
  • Health

A to Z Index

The A to Z Index is an alphabetical listing of the topics of the Web site. Simply select a letter and choose a topic from the list that appears.

Helpful Web Sites also offers lists of Helpful Web sites tailored to each audience and subject. This list provides links to information-based Web sites offered by other federal government departments and agencies.


Our search engine offers quick access to information through bilingual (French or English) keyword or phrase searches.

Document readers

  • PDF - They may also be available as Portable Document Format. To view these files you will need a PDF reader such as Adobe Acrobat Reader. Other options for free of charge PDF readers are Foxit Reader, Xpdf and eXPert PDF Reader.
  • DOC - Some files are available in Microsoft Word or Rich Text formats. To view these files you will need Microsoft Word Viewer, unless you already have Microsoft Word on your computer.
  • XLS - To read a spreadsheet in Microsoft Excel format, you will need the Microsoft Excel Viewer, unless you already have Microsoft Excel on your computer.

Contact us

If you are still unable to locate the information on the service you are looking for, or would like to provide us with your comments, please refer to our Contact Us page.